Support

How can Horizon help?

Product support is separate from sales contact and never creates an automatic CRM record.

One verified route for product, editorial and privacy support.

Horizon aims to acknowledge ordinary requests within two business days. Identity or company-access changes are completed only after authority is verified; urgent security reports are prioritised.

Account or invitation

Sign-in, invitation transfer, authorised company user or workspace-access problem.

Open addressed email

Data and privacy request

Access, correction, export, objection, deletion or a question about a recorded consent.

Open addressed email

Editorial correction

Report a broken source, inaccurate date, unsupported statement or material update. Include the page URL and official evidence.

Open addressed email

Security concern

Report suspected unauthorised access, exposed information or misuse. Do not include passwords, tokens or sensitive evidence in ordinary email.

Open addressed email

Support contact: claudio@horizonstrategies.org. Emailing support does not subscribe you to marketing and does not automatically create a CRM opportunity.